Координатор, координаторка з підтримки малого та середнього бізнесу
- Днепр
- Постоянная работа
- Полная занятость
- Ensure smooth implementation of the SME support component of the program;
- Lead the selection process of the SME support grants and provide feasibility assessments as required;
- Identify the most appropriate projects by SMEs that are able to restore their activities and retain/create jobs;
- Prepare and execute grant agreements with the partner SMEs, control utilization of the funds and retaining/creation of new jobs under the agreements signed;
- Undertake regular monitoring of the funded SMEs and provide ongoing support to the program beneficiaries;
- Identify the training needs of the project participants and engage in needs-based capacity building interventions;
- Coordinate the implementation of the project activities related with SME support designated to the local implementing partner organization;
- Liaise with local authorities as necessary;
- Maintain good working relations within Mercy Corps and other organizations in responsibility;
- Ensure the dissemination of information and information and awareness-raising activities to ensure the active participation of beneficiaries in the program;
- Maintain an archiving system for the SME support component and ensure that supporting documentation is available;
- Perform other tasks as requested by the management.
- Collaborate with the ERP and Mercy Corps management to develop and implement strategic plans for support war-affected SMEs.
- Prepare and manage reports on key performance indicators of the team.
- Review and support adherence to Mercy Corps and donor policies and procedures in the implementation of business restoration grants.
- Capture, document, and share best practices across program teams to improve quality and consistency in operations and activities.
- Provide targeted support to Mercy Corps and Partners teams during activities and field visits.
- Support Mercy Corps global and regional human resource initiatives, including safeguarding and talent development programs.
- Promote staff access to high-quality learning opportunities, with a focus on developing national team members and strengthening leadership capacity.
- Assist in the onboarding of new team members, ensuring they are effectively oriented to Mercy Corps' systems, procedures, and values.
- Support risk management planning and implementation across the ERP program, with particular focus on the SME component.
- Collaborate with program leadership to prepare for and respond to potential crises or disruptions that could impact program delivery.
- Engage with internal audit processes to monitor compliance, track findings, and ensure timely implementation of recommendations.
- Coordinate with Ethics and Assurance focal points at country and global levels to identify, analyze, and mitigate operational or compliance risks.
- Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
- Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
- Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.
- Advanced university degree in economics, public/business administration, or other related field;
- Knowledge of resilience, early recovery and livelihoods interventions in Ukrainian context, good understanding of possible durable solutions for conflict-affected population;
- At least 7 years of overall working experience, at least 3 years of work experience within an international humanitarian/development organization;
- Experience in managing multi-functional teams;
- Proven experience in working with IDPs and conflict-affected population;
- Proven experience in management of grant-making programs and elaboration and implementation of the project tools and systems;
- Good communication, presentation and reporting skills;
- Practical understanding of the needs and concerns of the SME sector;
- Full working proficiency in both oral and written English and Ukrainian (equally important);
- Proficiency in Microsoft Office programs;
- Internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work;
- Small business / micro-finance / budget management qualification will be an advantage;
- Power BI dashboards development will be an advantage;
- Knowledge of Sphere standards and other training in humanitarian response preferred.
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