Junior Account Manager

Украина
Постоянная работа
Полная занятость

15 ч. назад
Быстрый отклик

Automat-it is an all-in AWS Premier Partner and Managed Services Provider specializing in the startup ecosystem. With over 800 customers and 500+ AWS certifications, Automat-it brings hands-on expertise in AI, DevOps, and FinOps to empower fast-paced startups to grow, deliver & win. Our customers save significant time-to-market and optimize their cloud performance and costs.We work across EMEA and the US, fueling innovation and solving complex challenges daily. Join us to grow your skills, shape bold ideas, and help build the future of tech.We’re looking for a Junior Customer Success Manager who will manage a portfolio of Automat-it's strategic customers in EMEA, from onboarding to assuring satisfaction while identifying business needs in the customer’s AWS environment.📍 Work location - remote from UkraineKey Responsibilities:

You will be responsible for maintaining and growing existing customers on their current AWS spending and looking for upsell opportunities for Professional Services.
Oversee a large portfolio of assigned customers, develop new business from existing clients, and meet sales goals.
Onboard new customers and guide them through onboarding, ensuring a smooth transition to our service. Provide resources to help them get started effectively.
Act as the primary point of contact for assigned customer accounts. Develop a deep understanding of their business needs and objectives, and proactively engage with them to understand their evolving needs, challenges, and goals.
Managing internal relationships and making sure that our teams are meeting customers' needs and timeframes.
Encourage satisfied customers to become advocates by participating in case studies, testimonials, or referrals.
Maintain and develop strategic vendor relations with AWS.
Regularly attend business events and conferences to promote and educate prospective clients on the benefits of Automat-it.

Why join Automat-it?:

Professional training and certifications covered by the company (AWS, FinOps, Kubernetes, etc.)
International work environment
Referral program – enjoy cooperation with your colleagues and get a bonus
Company events and social gatherings (happy hours, team events, knowledge sharing, etc.)
Wellbeing and professional coaching
English classes
Soft skills training

Country-specific benefits will be discussed during the hiring process.Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognizing the value you bring to our team.#LI-Remote #LI-AIT

1+ years of experience in Customer Engineering, or Account Management roles in a B2B SaaS company
1+ years of experience in sales of complex public cloud like AWS/GCP/Azure
A proven, successful track record of generating revenue and closing business
Experience working with or at startups/ISV companies
Experience with selling and supporting AWS services
Excellent written and verbal communication skills in English
Excellent presentation and organizational skills
Ability to work in a fast-paced environment and be a self-learner
Working experience with Salesforce or Hubspot - advantage
AWS cloud certification - advantage

Automat-it