We are seeking a highly motivated and technically proficient Senior Business Analyst to support a strategic transformation programme in the UK real estate sector. This role will bridge the gap between business and technology, focusing on documenting current business processes, eliciting and defining requirements, and supporting the development of a new CRM system. The client is a prominent commercial real estate advisor, serving institutional investors, global corporations, and property owners.We Offer:Remote work, full-timeProject duration: Initially 6+ months, potentially long-termCompetitive compensationOpportunity to work with a world-class teamInteresting and challenging tasks in a high-impact environmentKey Requirements:5+ years of relevant Business Analyst experience in complex tech and business transformation projectsProficiency in documentation skills, including business and technical artefactsAbility to read SQL and C# code and translate it to business logicStrong understanding of Azure cloud servicesExperience with CRM systems (Salesforce, Dynamics, or custom-built)Knowledge of the real estate sector or similar industriesExperience with tools like Visio, Lucidchart, Draw.io, Confluence, Jira, or Enterprise ArchitectFamiliarity with Agile or hybrid delivery methodologiesExperience conducting interviews, workshops, and collaborative working sessionsAbility to work independently and in a fast-paced environmentKey Responsibilities:Conduct interviews and workshops with business and technical stakeholdersDocument current business processes and system functionalityCollaborate with developers to extract business logic from proprietary systemsDevelop process flows, data flows, ERDs, functional and non-functional requirementsSupport CRM system design, ensuring alignment with user needs and business goalsHelp define and prioritize the backlog of features and technical enablersContribute to UAT planning, test scenarios, and change readinessMaintain a central documentation repository to ensure traceabilityIdentify opportunities for process improvement and digital transformation