We're a fun and very fast-growing IT company - we provide IT support, consulting and training for small businesses across greater London, those with 1-50 staff. We love our clients and they love us. We do what we say we will, and are good at what we do. If you love technology and helping people with technology in their business - then we're the tech services company for you.THE ROLE:Our Engineers help small businesses with any technology questions or problems, we basically do what an IT Department would for a large business - anything technology! From servers, laptops, Macs, PCs, printers, mobile devices to websites, hosting and advising on product specifications - we do it all. We currently need a Systems Engineer to work with our high calibre team to help our client base. You will be working for 6 months to 1 year on Immediate Response, but will also have exposure to 2nd and 3rd line tickets. After 6 months, you can also get involved with projects depending on experience.YOUR BACKGROUND:Demonstrated field experience is required, with at least 2 years industry experience essential. You must have sound knowledge and experience in:
Office 365 experience
Windows Server and/or OS X Server
Windows client & Mac OS
General networking
General email and hosting services
General computer hardware
A terrific client service attitude
A willingness to learn and develop
A willingness for customer service and assist clients over the phone
A decent level of spoken and written English (English courses will be provided)is a plus
Powershell and Bash knowledge
Microsoft certificates
Experience with Apple Macs & iPhones, Android, Windows Phone, Linux, and small businesses would be desired.We offer
Flexible working with up to 40% time working from home
770GBP yearly bonus (to start after 6 months of probation, and dependent on performance)
Out of Hours and Sales commission (after probation) + paid overtime available when required + Flar Tokens
Medical insurance (upon successful probation completion)
Bi-annual competitions with big prizes & incentives
Engineers can easily put 20-40% on their base salary with bonuses, overtime and commission
2 English lessons/week (business hours, at company's cost);
Bar on company's account;
Monthly fun events;
And more!REMUNERATION AND WORK HOURSThe Engineer role is full time (40 hours per week, 5 x 8 hour days) with negotiable flexible hours - whatever makes you more productive! You'll be asked to work as a Private Entrepreneur and come to the office 1-2 times a week.
Annual leave: 28 days
3 paid study days per quarter`
We'll leave it up to you to tell us why you would be a good addition to our friendly and knowledgeable team. We look after clients with Windows, Mac and Linux machines, so tell us where your passion lies!