Junior Operations Manager (Coordinator)

• Monitor Operations Room communications to maintain continuous situational awareness.
• Track project crews and staff via GPS and other systems to ensure safe movement.
• Convert security risk assessments into Journey Management Plans (JMPs) and ensure compliance
• Oversee mobile asset movements in line with JM protocols.
• Act as secondary duty officer for threat‑related messaging.
• Maintain accurate operational records, including logs, plans, deviations, and asset registers.
• Monitor open‑source and social‑media reporting for emerging risks.
• Escalate time‑sensitive threats and disruptions to operations.
• Support incident management and coordinate response actions in real time.
• Respond to emergency calls from remote or field teams in line with procedures.
• Ensure compliance with organisational security and logistics procedures.
• Maintain up‑to‑date documentation and records across shared platforms.
• Coordinate logistics for workshops, stakeholder engagements, and training events
• Maintain a well‑organised, efficient, and professional office environment.
• Oversee office supplies, equipment, procurement, and inventory.
• Track and manage routine office expenses.
• Ensure office equipment functionality and arrange repairs when required.
• Maintain office asset records in line with safety and organisational standards.

• Proven experience in Journey Management within security-focused projects of similar scope and complexity.

• Native or fluent Ukrainian language skills, with at least intermediate (B1–B2) level English for professional communication and reporting.

• Strong understanding of journey planning, operational logging, incident reporting, and field team coordination.

• Ability to remain calm and decisive under pressure, particularly in emergency or high-stress environments.

• Proficiency in using tracking systems, radio communications, and digital mapping tools.

• Familiarity with monitoring tools and threat assessment practices.

• Voluntary Medical Insurance:

• Employee Assistance Programme (EAP): Confidential mental health, legal, financial and wellbeing support via Health Hero

• 25 days Leave Entitlements: Supporting you through important life moments with flexibility

• Professional Development Days: Dedicated time off to focus on your personal and professional growth through training, courses, or self-directed learning

• Culture & Development: A values-led culture with regular social events, collaborative initiatives, and meaningful opportunities for personal and professional development

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