Amadeus Travel Consultant (Bilingual)
BSI Lifestyle
- Киев
- Постоянная работа
- Полная занятость
Type: Full-Time | Mon-Fri, 09:00-18:00 (with occasional availability outside standard hours)Salary: Competitive, based on experienceAbout Us:BSI Lifestyle is a premier international travel and lifestyle concierge agency headquartered in London. As proud members of Virtuoso, we specialize in providing bespoke travel arrangements and luxury services for high-profile clients around the world. From booking exclusive trips to delivering seamless logistical support, we go beyond expectations - every time.We are now looking for a highly skilled Amadeus Travel Consultant (Bilingual) to join our expert aviation team and ensure smooth, efficient, and client-focused ticketing operations.Key Responsibilities:Handle ticket issuance, reissues, refunds, and exchanges using the Amadeus GDS systemAssist with complex itineraries and multi-stop bookings for business and leisure travelersProcess fare calculations and apply published/unpublished fares in compliance with airline policiesManage special service requests (SSR), including extra baggage, seat selection, meal preferences, and moreMonitor PNRs for schedule changes, accuracy, and payment deadlinesProvide airfare options and travel solutions tailored to the client's budget and needsStay updated with airline policies, route changes, and industry regulationsCollaborate with the back office and accounting teams to ensure accurate documentation and payment reconciliationRequirements:Advanced knowledge of Amadeus GDS (mandatory)Upper-Intermediate English + fluency in Ukrainian or RussianMinimum 1-2 years of experience in air ticketing within a travel agency or concierge environmentStrong understanding of fare construction, IATA codes, and airline rulesHigh attention to detail and ability to work with tight deadlines and multiple prioritiesStrong communication and problem-solving skillsProficiency in MS Office, especially Excel and OutlookExperience with high-end clientele or luxury travel is a plusWhat We Offer:
- Remote-first flexibility and rotating night shifts for work-life balance
- Paid vacation and sick leave
- Dedicated onboarding mentor during the trial period
- Access to global luxury travel networks and supplier insights
- Opportunities for career growth, professional development, and FAM trips
- Performance-based incentives and a passionate, collaborative team culture
- A chance to create unforgettable moments for clients around the world
Rabota