We are searching for an experienced professional to strengthen our team within the Application Maintenance and Support stream for our SAP CRM on-premises system. In this role, you will be instrumental in ensuring system reliability, solving technical challenges, and driving enhancements to align with evolving business requirements. Join us to make a meaningful contribution to our client's operational excellence.The remote option applies only to the Candidates who will be working from any location in Ukraine.ResponsibilitiesEnsure stable system operations and optimal performanceResolve technical challenges effectively and efficientlyImplement business-driven system enhancementsCollaborate with diverse teams to address business needsProvide users with technical solutions and supportPerform comprehensive system testing and validationDocument system configurations and procedural changesMonitor system performance and recommend improvementsContribute to system upgrades and migration projectsTrain users on newly introduced features and functionalitiesEnsure adherence to industry standards and best practicesRequirementsMust reside in Ukraine (remote work available only for Ukraine-based candidates)Proven experience working with SAP CRMKnowledge of application maintenance and technical supportBackground in system stability optimization and performance tuningSkills in troubleshooting and resolving technical issuesExpertise in deploying enhancements and managing upgradesFamiliarity with collaborating across functional teamsUnderstanding of processes for system testing and quality assuranceProficiency in preparing documentation and conducting user trainingCapability to identify and propose system performance improvementsFlexibility to contribute to system upgrades and migrationsQualifications in ensuring compliance with industry standards and practicesNice to haveCertifications demonstrating expertise in SAP CRMKnowledge of complementary SAP modulesBackground in utilizing cloud-based CRM platformsFamiliarity with principles of agile methodologiesUnderstanding of tools for data analytics and reportingWe offer/BenefitsWITH US YOU CANWork on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in UkraineReceive the necessary equipment to perform your work tasksChange projects and technology stacks within EPAMGain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)Consider relocation options in over 30 countries worldwideParticipate in volunteer, charity programs and communities (both technical and interest-based) WE FOCUS ON YOUR PROFESSIONAL GROWTHYou can plan your individual career path together with your manager.Receive regular feedback from colleaguesImprove your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)Get the opportunity to undergo free training and certification in AWS, GCP, or Azure CloudsUse the internal E-learn training program (18,200+ specialized training and mentoring programs)Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resourcesStudy at EPAM Solution Architecture School with the instructors who are practicing architectsDevelop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and moreParticipate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually) WHAT WE OFFERVacation and sick leave (including a sick leave without a medical certificate)A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)Medical insurance for family members at corporate ratesCompany support during significant life events (childbirth or adoption, marriage, etc.)Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic trainingE-kids program - a free programming language training program for EPAMers' childrenEPAM strives to provide its global team of over 52,800+ professionals in more than 55 countries with opportunities for professional growth from day one of collaboration. Our colleagues are the source of EPAM's success, so we value cooperation, strive to always understand our clients' business and aim for the highest quality standards. No matter where you are, you will join a dedicated, diverse community that will help you realize your potential to the fullest.Why Choose Us
