Customer Support Specialist

Austrian Airlines Посмотреть все вакансии

Львов
Постоянная работа
Полная занятость

15 д. назад

Join Austrian Airlines as a Customer Support Specialist!Do you have a passion for aviation and a talent for exceptional customer service?Become part of our Lviv Customer Service Centre, supporting passengers worldwide with top-quality assistance.This is not a remote position, but an exciting opportunity to work in a dynamic environment where teamwork, expertise, and a commitment to excellence drive us forward.Requirements:

Advanced Proficiency in English
Flexibility to work shifts (including evenings, weekends, public holidays)
Effective communication skills over phone and email
Customer-oriented mindset
Advanced computer skills

Responsibilities:

Work with the reservation system (bookings, rebookings)
Provide flight schedules, ticket prices, and travel-related information
Offer additional flight-related services
Handle issues and complaints, providing solutions
Balance customer concerns and business requirements

Benefits:

Official employment in an international aviation company
On-time salary, paid vacation, and sick leave
VIP Health Insurance possibility
Comfortable office
Friendly and passionate team

Personal Benefits of Working for Austrian Airlines:

First work experience
Travel opportunities with Austrian Airlines
Comprehensive trainings provided by the company
High-level corporate culture with a focus on employee well-being and professional growth

Our customers are very important for us as well as our employees who chose Austrian Airlines. The company provides excellent service and wishes to create working conditions on European level.If you're ready to take off in your career with Austrian Airlines, send us your resume - we look forward to welcoming you aboard!

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