DescriptionDepartment - Retail / ShopsAccommodation - SharedContract duration - 7 monthsMain Function To provide excellent customer service by assisting guests with their purchases in onboard shops, promoting products, and ensuring a pleasant shopping experience throughout the cruise.Qualifications * Fluent in oral and written English (working & safety language of the Company)
Experience in retail sales, preferably in cruise or hospitality industry
Strong communication and interpersonal skills
Friendly, helpful, and customer-oriented attitude
Ability to handle cash transactions and operate point-of-sale systems
Knowledge of product ranges and ability to promote sales
Basic Safety Training (BST) and required certifications
MAIN RESPONSIBILITIES * Greet and assist guests in shops, providing information and recommendations on products
Operate cash registers and handle transactions accurately
Maintain shop cleanliness, organization, and attractive merchandise displays
Promote sales through product knowledge and guest engagement
Monitor stock levels and report shortages or discrepancies
Ensure compliance with company policies and safety procedures
Handle guest inquiries and resolve any issues promptly and professionally
Participate in inventory counts and stock replenishment
