Communications Manager in Kyiv

Mercy Corps

  • Киев
  • Постоянная работа
  • Полная занятость
  • 2 мес. назад
Description :About Mercy Corps:Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.Now, and for the future.General Position Summary:The Communications Manager will act as a focal point for all communications needs in Ukraine, working closely with the Mercy Corps country leadership and the regional media and communications teams. This is a strategic role critical to the profile of Mercy Corps Ukraine with both internal and external-facing elements.
  • The Communications Manager plays a critical role in creating representation of Mercy Corps` work in Ukraine for both internal and external audience in Ukraine and internationally.
  • S/he designs and maintains content strategies, tools, and processes for routinely gathering information, and presenting it to a wide variety of audiences, including the production of communications materials such as success stories, case studies, learning briefs, fact sheets, newsletters, brochures, social media posts, photos, and videos.
  • S/he develops or guides strategic communications that not only showcases the ‘Impact’ of Mercy Corps Ukraine work but also demonstrates ‘Innovation’ and ‘Influence’ within all programs, reflecting and reinforcing the strategic objectives for the response.
  • S/he will develop and maintain best practices and provide support and guidance to program teams in their efforts to promote programs to larger audiences, demonstrate program achievements, and integrate stories and research findings into their reports and communications.
Essential ResponsibilitiesSafeguarding Responsibilities
  • Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
  • Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
  • Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.
Strategy and Planning:
  • Maintain and implement a communications strategy and plan for the country office, ensuring that it aligns with and supports the achievement of Mercy Corps Ukraine's strategic objectives.
  • Provide strategic guidance for program integration and sequencing in line with the country and global strategy, with a view of communications and learning priorities.
  • Lead the development and design of communication resources and activities to showcase the impacts and innovations of Mercy Corps and partner NGOs.
  • Provide liaison support with donor relations and communication, ensuring their representation in Mercy Corps engagements.
Organisation Communications:
  • Coordinate and support Mercy Corps Ukraine program colleagues to ensure project and donor communications obligations are met.
  • Act as the lead brand manager, maintaining standards across materials, events, media engagement, website, and social media pages.
  • Ensure that Mercy Corps Ukraine work is accurately, regularly, and compellingly represented on Mercy Corps local and global communications platforms including relevant social media platforms.
  • Provide editorial oversight and/or design, create, and maintain portfolio, program, sector, and cross-cutting theme factsheets targeting external stakeholders.
  • Serve as a resource person for organisation-wide communications and global strategy reviews and documentation.
  • Work with the Regional and Global communications and media focal points, program teams, security staff, and SMT to facilitate visits from international, national, and regional journalists.
  • Coordinate and plan the visibility of major Mercy Corps Ukraine achievements, successes and events among the key relevant stakeholders in government, private sector, media, and donors.
  • Ensure the visibility of Mercy Corps programs in Ukraine, utilizing social media promotion, cooperation with national and regional media outlets, and offline opportunities.
Communications Training and Development:
  • Participate in relevant communications-related working groups with local and international NGOs and associations in Ukraine.
  • Build the capacity and performance of staff and partners in developing success stories and multimedia and visual resources, maximizing the use of internal communications platforms, increasing program and impact visibility, and any other areas of communication that are linked to donor branding/marking requirements.
  • Track country office visibility and communication initiatives and integrate communications plans into program work plans.
Supervisory Responsibility 2 Communications Officers, Media & PR Consultant(s) (project-basis), Multimedia InternAccountabilityReports Directly To: Deputy Country DirectorWorks Directly With: Program teams, MEL team, CARM team, Security team, Global and Regional Communications teams, Policy and Advocacy team.Accountability to Participants and StakeholdersMercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.Minimum Qualifications & Transferable Skills
  • A minimum of 5 years of experience in coordinating and producing written and audiovisual content for public outreach, donor engagement, public advocacy and media.
  • A minimum of 2 years of managerial experience in the relevant field.
  • Strong written and oral communication skills in Ukrainian and English required, including report development, writing, and editing.
  • Experience in staff development and training.
  • Excellent computer skills, including experience with Word, Excel, and PowerPoint. Familiarity with Figma, Adobe Design and Publisher is desirable.
  • Demonstrated ability as a collaborator and facilitator.
  • Demonstrated attention to detail, ability to follow procedures, meet deadlines, and work independently and cooperatively with team members.
  • Share portfolio of work in similar field.
  • Good photography and multimedia production skills are a plus.
Success Factors:A successful candidate will have a demonstrated ability to lead and communicate effectively with team members of varied work styles and cultures, follow procedures, and meet deadlines with flexibility and creativity in planning and problem-solving.S/he will have a proven ability to learn quickly, multi-task, prioritize, take initiative, be accountable for results, understand the larger picture while remaining focused on the details, problem-solve, work within a complex and sensitive setting, and follow laws and security protocols.The most successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments, and make effective written and verbal communication a priority in all situations.Living Conditions / Environmental ConditionsDuring the field trips living conditions will be adjusted to the field conditions.Ongoing LearningIn support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.Team Efficiency and EffectivenessAchieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.Equal Employment OpportunityMercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.Safeguarding & EthicsMercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the . By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).Only pre-selected candidates will be contacted for an interview.People with disabilities and veteran status are welcome to apply.Important Notice: Mercy Corps never charges candidates any fees at any stage of the recruitment process. If you are asked to make a payment for a job opportunity claiming to be from Mercy Corps, it is a scam.All official communication from Mercy Corps will come from an @mercycorps.org email address. We do not contact candidates via Gmail, Yahoo, WhatsApp, or other unofficial channels.If you receive a suspicious job offer, please report it to us immediately.

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