Customer/Technical Support Representative

GeeksForLess

  • Киев
  • Постоянная работа
  • Полная занятость
  • 1 д. назад
Looking for a Customer/Technical Support Representative to work on a Canadian healthcare project.Full-time, remote, long-termWorking Schedule: Mon-Fr 15.30-00.00Requirements:
  • Proficiency in English (written and spoken, B2 level or higher).
  • Proficiency in Ukrainian (written and spoken, B2 level or higher).
  • Business communication and soft skills.
  • Ability to work efficiently both independently and with a team.
  • Ability to handle multiple tasks simultaneously and effectively manage priorities.
  • Critical and consecutive thinking.
  • Strong learning abilities.
  • Corporate ethics.
Responsibilities:
  • Investigate, resolve and conduct in-depth troubleshooting of hardware, software, email, web-based applications, and other issues using available resources over the phone and email;
  • Create and process support tickets.
As part of the interview process, you will be asked to complete a test

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