We are seeking a detail-oriented and proactive Senior Business Operations Specialist with a solid finance background to join our dynamic team.This role will focus on providing operational support, driving process improvements, and ensuring effective collaboration across internal and external stakeholders. The ideal candidate will demonstrate a blend of analytical, organizational, and interpersonal skills, with a passion for achieving results in a fast-paced environment.The remote option applies only to the Candidates who will be working from any location in Ukraine.ResponsibilitiesProvide administrative support for accounts, including organizing required meetings, preparing meeting minutes, and driving the agendaSupport the preparation of contracts and manage the contract review workflow, including submitting documents to appropriate organizations (legal, finance, delivery) and tracking deadlinesManage and develop compliance processes within BU accountsPerform PnL modeling, including non-complex contract price or rate calculationsPrepare materials for governance reviews, including services levels, SLAs, KPIs, and risk exposure assessmentsDevelop, set up, and manage operational reports to support Account Managers (AMs) and Delivery Managers (DMs) in decision-making processes, focusing on efficient data collection and quality assuranceReview account margin forecasts, conduct factor analysis, and understand all margin impacts to ensure accuracyAddress ad-hoc operational issues in collaboration with Account, Project, and Delivery Managers, as well as with clientsRequirementsAdvanced level of spoken and written EnglishUnderstanding of commercial models such as staff augmentation, fixed price, flex pool, and managed capacityStrong communication and diplomacy skills with the ability to interact effectively with internal and external partnersProven ability to learn quickly and demonstrate initiativeExcellent time management and multitasking skills with the ability to prioritize workload efficientlyStrong analytical skills to process and interpret large data setsPositive interpersonal skills, including proactivity, diligence, and accuracyDemonstrated stress resistance and emotional stabilityDetermination to deliver high-quality results by understanding tasks, exploring solutions, and executing effectivelyGood knowledge of Microsoft Office, specifically Excel, PowerPoint, and Visio, with working knowledge of WordPrior organizational experience or relevant business operations experienceAbility to work effectively in a team environmentWe offer/BenefitsWITH US YOU CANWork on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in UkraineReceive the necessary equipment to perform your work tasksChange projects and technology stacks within EPAMGain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)Consider relocation options in over 30 countries worldwideParticipate in volunteer, charity programs and communities (both technical and interest-based) WE FOCUS ON YOUR PROFESSIONAL GROWTHYou can plan your individual career path together with your manager.Receive regular feedback from colleaguesImprove your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)Get the opportunity to undergo free training and certification in AWS, GCP, or Azure CloudsUse the internal E-learn training program (18,200+ specialized training and mentoring programs)Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resourcesStudy at EPAM Solution Architecture School with the instructors who are practicing architectsDevelop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and moreParticipate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually) WHAT WE OFFERVacation and sick leave (including a sick leave without a medical certificate)A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)Medical insurance for family members at corporate ratesCompany support during significant life events (childbirth or adoption, marriage, etc.)Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic trainingE-kids program - a free programming language training program for EPAMers' childrenEPAM strives to provide its global team of over 52,800+ professionals in more than 55 countries with opportunities for professional growth from day one of collaboration. Our colleagues are the source of EPAM's success, so we value cooperation, strive to always understand our clients' business and aim for the highest quality standards. No matter where you are, you will join a dedicated, diverse community that will help you realize your potential to the fullest.Why Choose Us
