IT ManagerResponsibilities:1. User Management and Training:New Users:- Collaborate with the Technical Team to secure access to servers and specific folders for new starters.- Set up new users with appropriate access and permissions within the relevant software.- Provide initial training to new users, assess ongoing training needs, and report outcomes to management.- Obtain server access permissions for end users.- Configure necessary tools and extensions for new employees.Existing Users:- Identify and address training needs for current users.- Develop training materials and organize training sessions. (Note: Acquire necessary training prior to conducting sessions as needed.)- Monitor user performance and ensure that all users receive adequate training for their roles.Departing Users:- Coordinate with the Technical Team to revoke access for departing employees.- Disable access to relevant software and reassign tasks to other team members as specified.2. Software Support and Bug Reporting:- Assist users with any software-related issues.- Investigate error messages and system bugs, report findings to developers, and ensure timely resolutions.- Communicate with developers regarding software updates and bug fixes.- Maintain records of bug resolution progress and provide feedback to users upon resolution.3. Data Administration:- Manage access levels for users to projects and companies.- Execute requests from supervisors for adding or removing tasks within templates.4. Implementation of Software Updates- Ensure new software updates are correctly implemented before users access new functionalities.- Test new modules against the design brief provided to the programming team and report any discrepancies.- Provide training to users on new functions and monitor data for any issues post-update.5. Reporting and Briefing- Prepare and present project reports for weekly meetings.- Update end-of-tenancy briefs as necessary.6. Tasks in the Software:- Create projects, assign permissions to relevant users, and establish appropriate project authorization rules.- Add new cost and income codes to the system.- Update the status of invoices in reports.- Create or suspend project management activities as required.- Manage payment runs, including deletion or postponement as needed.- Notify users of corrections for any de-authorized forms.- Generate training tickets for new employees.- Assign financial administrators for relevant projects on a monthly basis.Qualifications and Education Requirements:- Qualifications or certifications demonstrating proficiency in database management and Excel.Skills required:- Experience working with SQL scripts and advanced Excel functionalities.Additional Notes:- The role necessitates collaboration with cross-functional teams and the ability to communicate technical information effectively to non-technical users.