About the Project You'll Be Working With:Our client is more than just an optical boutique. It's a destination where every client receives bespoke, lifetime care, the latest lens technology, and the highest-quality handcrafted eyewear from around the world. They take pride in offering the largest selection of eyewear in New York City and the best patient care, setting them apart from the competition. Most importantly, they don't just sell glasses - they focus on how you see the world and how the world sees you.About the Role:You'll manage the entire order process - from entering and tracking orders to coordinating with vendors and internal teams - ensuring every customer receives their eyewear on time and to perfection.Key Responsibilities:Review and resolve same-day orders flagged by the sales teamEnter all key order details accuratelyProactively track rush orders, delays, or challenging cases, logging them in the appropriate tracking filesUpdate the order dashboard daily with invoice details, order statuses, and delivery timelinesFollow up promptly on jobs requiring special attentionCoordinate with vendors to resolve order issuesProvide regular updates to in-store management and sales teams on order progressWhat We're Looking For:Proactive, solution-focused, and self-motivated, with a track record of taking initiativeAbility to manage multiple priorities in a fast-paced environmentUpper-intermediate written and verbal English skillsDetail-oriented, with a strong focus on accuracy and meeting deadlinesCollaborative team player with a positive, “can-do” attitudeWhy Join Us?Embark on a rewarding journey with the project as we continue to redefine luxury eyewear in New York.If you're passionate, motivated, and ready to make an impact, we'd love to hear from you!