International Host / Hostess

World of Seamen Group

  • Украина
  • Постоянная работа
  • Полная занятость
  • 1 мес. назад
DescriptionDepartment - Cruise EntertainmentAccommodation - SharedContract duration - 7 monthsMain Function To socialize with guests and act as a communication specialist by providing personalized customer service, language assistance, and translation. Enhance guests understanding and enjoyment of their cruise experience through effective communication and cultural liaison.Qualifications * Fluent in oral and written English (working & safety language of the Company)
  • Ability to speak, read, and write fluently in at least two additional major languages (German, Spanish, Portuguese, French, Russian, Chinese, etc.)
  • Proven experience in hospitality, guest services, or entertainment roles
  • Strong communication and interpersonal skills
  • Adaptable, confident, and guest-service oriented
  • Basic Safety Training (BST) and required certifications
MAIN RESPONSIBILITIES * Welcome, socialize, and assist guests throughout the cruise, ensuring a high level of guest satisfaction
  • Provide language assistance and translation services for guests in assigned language groups
  • Conduct travel and orientation talks about destinations and cruise services
  • Act as Master of Ceremonies during special events and entertainment programs in respective languages
  • Manage guest inquiries, feedback, and complaints, reporting as necessary to Cruise Director or Guest Services
  • Support embarkation, disembarkation, and shore excursions with guest liaison duties
  • Collaborate with entertainment and hospitality teams to enhance guest experiences
  • Make announcements and participate in guest activities and themed events
  • Uphold company standards in appearance, conduct, and safety compliance
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World of Seamen Group