Tech Admin (Technical Support Specialist)

ELVTR

  • Киев
  • Постоянная работа
  • Полная занятость
  • 2 д. назад
Position Overview:ELVTR is a premier online education platform offering live courses taught by top executives from globally renowned companies. We are dedicated to transforming the online education industry by providing elite-level education and innovative course offerings.We're looking for a dedicated and tech-savvy Tech Admin to join our team. This role is perfect for someone with a solid technical background who is eager to help streamline our systems, manage technical tools, and support our internal teams with their technology needs.This is a full-time remote position.This job is for you if you are:
  • Are a self-motivated individual with a passion for problem-solving in technical areas and enjoy taking on new challenges.
  • Thrive in fast-paced environments, able to juggle multiple tasks and prioritize requests efficiently.
  • Can independently troubleshoot technical issues and find proactive solutions to minimize disruptions.
  • Are a team player who enjoys collaborating across departments to improve systems and workflows.
  • Have a continuous improvement mindset, always seeking ways to automate processes and increase team efficiency.
Responsibilities:
  • Provide technical setup and support by responding to inquiries across multiple platforms such as HubSpot, Aircall, Front, Stripe, and others.
  • Manage the onboarding and offboarding processes for common roles within the company.
  • Document processes, procedures, and standard operating workflows for future reference.
  • Collaborate with cross-functional teams to understand technical needs and implement solutions that improve workflows and system efficiency.
  • Assist with the selection and configuration of equipment and tools that support company processes.
Requirements:
  • Proven experience in a technical support, systems administration, or similar role.
  • Basic proficiency in HubSpot, Zapier, or any similar systems.
  • Experience with any of the following tools is a plus: Twilio, Aircall, Front, Stripe, or Google Apps Script.
  • Proficiency in English at a B2 level or higher.
  • Strong learning agility and the ability to quickly pick up new tools and technologies.
  • Excellent communication skills, both written and verbal, to explain complex technical concepts to non-technical teams.
  • Attention to detail and strong documentation skills.
What We Offer:
  • Competitive Salary and Bonuses: We value your contributions and offer competitive compensation and performance-based incentives.
  • Comprehensive Benefits: Enjoy gym membership reimbursements, mental health benefits, generous vacation allowances, and complimentary access to all our courses.
  • Flexible Work Environment: Work remotely with a schedule that accommodates your personal and professional needs.
Growth Opportunities: Join a company committed to your professional development, offering abundant opportunities for career advancement.Why You Should Join ELVTR:
  • Innovative Culture: Be part of a team that values creativity, collaboration, and intellectual curiosity.
  • Impactful Work: Contribute to a mission that is reshaping the future of online education.
Professional Development: Take advantage of learning opportunities and growth prospects within a forward-thinking company.Join Us: If you are a detail-oriented professional ready to contribute to a leading online education platform, we encourage you to apply. Elevate your career with ELVTR.ELVTR is committed to providing equal opportunities and fostering a diverse, inclusive environment for all, whether you join us as an employee or a contractor.

Rabota