CRM Manager
- Киев
- Постоянная работа
- Полная занятость
- Set up, launch, and monitor CRM communication campaigns across multiple channels, including one-time and automated flows via email, SMS, and messengers
- Manage campaign workflows from planning to execution, ensuring timely and accurate delivery
- Monitor and analyze engagement, deliverability, and conversion metrics, applying insights to optimize future campaigns
- Collaborate with content, design, and product teams to ensure consistent messaging and branding across all communications
- Conduct A/B testing to improve campaign effectiveness and customer engagement
- Maintain accurate records of campaign configurations and results for reporting and optimization purposes
- 2+ year of CRM experience (gambling/betting);
- Strong understanding of engagement and deliverability metrics and proven ability to work with them effectively
- Experience in setting up and managing email, SMS, and messenger communication flows (both one-time and automated)
- Familiarity with CRM tools and marketing automation platforms
- Analytical mindset with the ability to interpret data and generate actionable insights
- Detail-oriented, organized, and capable of managing multiple campaigns simultaneously
- Proficiency in English for internal communication and content review
- Children Allowance
- Mental Health Support
- Sport Activities
- Language Courses
- Automotive Services
- Veterinary Services
- Home Office Setup Assistance
- Dental Services
- Books and Stationery
- Training Compensation
- And yes, even Massage!