Senior Citrix Cloud DaaS Engineer

• EDT Timezone work hours
• Extensive hands-on experience (typically 5+ years) with Citrix Virtual Apps and Desktops
• Proven Citrix Cloud (DaaS) production experience
• Experience supporting AWS-hosted Citrix environments
• Strong expertise with:

• Citrix Profile Management (UPM) with container-based profiles (VHD/VHDX)
• Profile performance tuning, logon optimization, and troubleshooting
• Demonstrated experience with:

• VDA lifecycle management and OS upgrades (e.g., 2016 → newer versions)
• MCS provisioning and golden image management
• Advanced troubleshooting skills across:

• Logon delays (GPO, profile load, authentication)
• SMB/file server performance impacting profiles
• Strong knowledge of:

• Knowledge of the latest Windows Server OS versions, such as 2022/2025, Active Directory, Group Policy, DNS
• AWS experience
• PowerShell scripting for administration and automation
• At least upper-intermediate English level

• Lead rollout of Windows Server 2025 VDA delivery group
• Review and optimize the existing Citrix Cloud + AWS architecture
• Review current VDA images, provisioning (MCS), and patching strategy
• Troubleshoot and resolve:
• UPM container issues (locking, slow load, corruption)
• Session performance and stability issues
• Optimize:

• Logon times and profile performance
• Citrix policies (HDX, user experience)
• Provide senior-level escalation support and root cause analysis
• Document environment, processes, and best practices

• Successful production deployment of Windows Server 2025 VDAs
• Measurable improvement in logon times and profile reliability
• Documented environment assessment with recommendations
• Implementation of performance and stability improvements
• Operational runbooks and support documentation

• Citrix Certified Expert – Virtualization (CCE-V)
• Citrix Certified Professional – Virtualization (CCP-V)
• AWS Certified Solutions Architect (Associate or Professional)
• AWS SysOps Administrator
• Microsoft: Windows Server Hybrid Administrator Associate

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

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