Telecommunications Engineering Specialist

• Advise customers how to use our products within their solutions, and solve their challenges related to Teltonika Networks products, both in writing and during online/offline meetings.
• Self-sufficiently resolve technical issues arising from customer's configuration, firmware/software, and other sources.
• Prepare documentation for internal and external use (e.g., Teltonika Wiki).
• Play the role of a link between a customer and Teltonika Networks RnD regarding complex challenges.
• Gain hands-on experience with Linux-based OS, industrial protocols, various networking services and protocols, and occasionally 3rd party peripherals.

• Good communication skills and etiquette both in speaking and writing.
• Ability and motivation to help others.
• Basics in Computer Networking.
• Good English language skills (written and spoken).
• Ability to work in a fast-paced environment.
• Ability to form technical documentation.
• Higher or equivalent technical / engineering education would be considered as an advantage.
• Prior experience in customer service would be considered as an advantage.
• Knowledge or certification in CCNA or similar courses would be considered as an advantage.

• Great opportunities to grow in a strong and rapidly expanding company.

• Interesting and ambitious projects of industrial networking devices.
• Dynamic, challenging work environment and cooperation-based internal culture.

• Care about your emotional and physical well-being by offering flexible work schedules, hybrid work opportunities, the ability to work remotely.
• Corporate medical insurance and company-paid sports activities (gym, fitness, yoga, swimming pool).
• Celebrating achievements and having fun together in team building, summer festivals, and other important occasions.
• A comfortable workspace in a modern office equipped with electricity, water, and heating, regardless of external factors.

Teltonika